FAQs

ALL SALES ARE FINAL - no refunds/returns at this time. Please make sure to carefully read the product descriptions and measurements prior to purchasing. You can email any questions regarding an item to shopjackedfashion@gmail.com.

Exchanges may be considered within 14 days of purchase if you are not happy with the size of your item. This is for items with more than one size option only. Please email shopjackedfashion@gmail.com with your request. The customer will be responsible for exchange shipping costs.  

Shipping:

Jacked Fashion manually processes orders from our studio in Miami. We ship out Monday-Friday. 

***Any domestic orders over $200 will require direct signature upon delivery. Due to many of our items being 1 of 1 art/clothing that cannot be duplicated or replaced, we want to prioritize buyer/seller protection using UPS DSR. Please make sure to stay on top of your tracking notifications and plan for a delivery or pickup. Sign up for UPS MyChoice for full tracking and access to DSR on the go! 

If you live in an apartment complex or other and would like to request direct signature regardless of order costs, please email us at shopjackedfashion@gmail.com immediately after checkout asking for complimentary DSR added to your order. We're happy to assist in making sure your package gets to you safely. For domestic orders only.

Jacked Fashion is not responsible for lost or stolen items once shipped. 

GIFT Orders/Packaging: If an order is sent as a gift and you would like a personalized message/recipients name added to the note please email us at shopjackedfashion@gmail.com with the specifications. If you would like our custom packaging sent to you to then gift IRL, please email us and we will send your gift box in special packaging to protect it from damage.

Vintage:

Vintage means preowned and worn before. "Slightly distressed" items may have small pin sized holes, frayed edges etc. Anything with dramatic wear will be specified in the product description. Don't buy vintage if you want something in mint condition/brand new. Vintage sales are final with no returns or exchanges.

By purchasing anything on JackedFashion.com you agree to our terms of service which includes final sale on all specified items. If you are not sure of an item you can email any questions or visit us at a local pop up for in person shopping.

Jewelry Care:

JF uses stainless steel non tarnish findings for the majority of our jewelry creations. Using quality parts is our priority to give you a product that will last over the years.

Keep jewelry out of water for optimal care. Some pieces include mixed metals and costume charms. If your item comes in contact with salt water, always rinse immediately with fresh water. 

For sizing details or custom requests please email shopjackedfashion@gmail.com